Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us through our website's lead form or other interactions. This may include:

• Contact and Personal Details: Your name, phone number, and email address.
• Property Information: The address of the property you are interested in selling, details about its condition (e.g., repairs needed, type of distress such as foreclosure or inheritance), and any photos you upload related to the property.

Additionally, through automated means:

• Device and Usage Data: We may collect information such as your IP address, browser type, device information, and usage patterns via third-party analytics tools (see Section 7 below). This data is collected automatically when you visit our site.

We do not collect any other types of personal information unless you provide it to us directly.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

• To evaluate your property and provide you with a no-obligation cash offer.
• To contact you regarding your inquiry, such as discussing the offer or scheduling a property visit.
• To facilitate the closing process if you accept our offer.

We do not use your information for marketing purposes at this time. We may use aggregated, anonymized data for internal analytics to improve our services.

3. Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers for Deals: If you proceed with a sale, we may share necessary details (e.g., property address, your contact information) with title companies or closing agents to complete the transaction.
• Analytics Providers: We share limited data (e.g., IP address, usage patterns) with Google Analytics for site performance tracking (see Section 7).
• Legal Requirements: We may disclose information if required by law, such as in response to a subpoena, court order, or other governmental request.

In all cases, we require third parties to use your information only for the specific purpose we disclose it and to protect it appropriately.

Text messaging originator opt-in data and consent are not shared, sold, or provided to any third parties. This information is used only to determine whether we may send you SMS and to honor opt-out requests.

4. Data Storage and Security

We store your personal information in secure databases hosted on protected servers. We retain lead information for up to 3 years from the date of submission to allow for potential follow-up if your situation changes (e.g., renewed interest in selling). If you request us to stop contacting you or delete your information, we will remove it from our systems promptly, except where retention is required by law.

We implement reasonable security measures, including secure hosting and encryption where appropriate, to protect your information from unauthorized access, loss, or misuse. However, no online transmission or storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

We respect your privacy rights. You may:

• Access or Update Your Information: Request a copy of the personal information we hold about you or ask us to correct inaccuracies.
• Deletion: Request that we delete your personal information from our systems.
• Opt-Out: Request that we stop contacting you or using your information for any purpose.

To exercise these rights, contact us at info@thankyouhomebuyer.com. We will respond to your request within a reasonable timeframe, typically within 30 days. There is no fee for these requests, but we may charge for excessive or unfounded requests.

Note: If you are a California resident and our business grows to meet CCPA thresholds in the future, additional rights under the California Consumer Privacy Act (CCPA) may apply. Currently, we do not meet those thresholds.

6. Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies for advertising or cross-site tracking. We use LocalStorage solely to save your progress on the lead form (e.g., partially entered details) so you can return to it later. This data is stored on your device and is not accessed or used by us until you submit the form. If you do not submit, the data remains local to your browser and is not shared with us.

7. Third-Party Services

Our website uses the following third-party services:

• Google Analytics and Google Tag Manager: These tools help us understand site usage and improve our services. They may collect data such as IP addresses and browser information. Google's privacy practices are governed by their own policies (available at https://policies.google.com/privacy). You can opt out of Google Analytics by installing their browser add-on.

We do not use any other third-party embeds, ads, or trackers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our site after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: